Canmore Short Term Rentals - FAQ

• All utilities, TV (with Cable or streaming capable) and internet.
• Snow removal
• Units are fully furnished with towels, bedding & dishes. Basic start up quantities of toilet paper and paper towels are supplied

• Once you have selected your rental property, access the booking calendar from the unit page and enter your preferred arrival and departure dates (minimum 31 nights*)
      *Start and end date can be any day of the month.
• Click on the “Proceed to booking form” button. And fill out all applicable information including all guests who may be staying with you.
• Once the booking form has been completed, the owner is contacted to obtain permission to proceed with the rental. Once the owner has approved the booking, PEKA will send the Lease.

• The Lease is confirmed when fully executed (by both parties), and the security deposit is received.

• Check in is at 4:00pm on the arrival date.
• Check out is at 11:00am on the day of departure,

• Check in instructions on how to gain access will be sent to you (approx. 1 month prior to arrival)

• Yes, all our rentals have high speed internet, however each unit's plan varies based on the homeowner
• Please note most the homes are set up for vacationing style use and not home offices

• Each unit is independently owned, so each owner decides on a maximum term. All rentals must be for a minimum term of 31 nights.

• No, rentals can start and end on any day of the month so long as the minimum term (31 nights) is met.

• No, you can book for any term you like, and rates are prorated based on the partial month (31-night minimum term applies)

• The easiest way is to use the “Availability at a Glance” calendar near the top of the Canmore Short Term Rentals page

• Viewings are only possible when the property is unoccupied. If the unit is vacant, we will endeavor to accommodate the request.

• Garbage/recycling can be disposed of at any bear proof bin located throughout the town (Brown & Blue). Typically, they are on the same street as the rental property.

• All you need to start your vacation is your suitcase and personals.

• The rental is equipped with some start up supplies, but you will need to supply your own during your stay.

• The unit is to be returned clean, keys and garage remotes are to be left at the property.

• Since the properties are independently owned, the process can take approximately 5-7 business days.

The policy is based on how far in advance the notice to cancel is received.
     • Cancellations received more than ninety (90) days prior to the arrival date will result in a $500 charge for each full month booked.
     • Cancellations received between thirty (30) and ninety (90) days prior to the arrival date will result in a $1000 charge for each full month booked.
     • Cancellations received less than thirty (30) days prior to the arrival date will result in a charge equal to 50% of the entire rental booking, which shall become due immediately.

• Rental requests will only be presented to homeowners when the start date is in the final month displayed on the booking calendars (12 months from now including the current month).

• Most of our units do not allow pets, these are designated by the NP notation.
• If the unit does not have the N.P. any pet would be subject to owner approval and a non-refundable pet fee may apply.

• A small amount of startup wood will be provided. More can be purchased at several local stores.

• On the “Availability at a Glance" calendar, click on the ref # to the left side, this will take you to the unit page where you can see full descriptions, pictures and use the map feature.

• Your damage deposit will be mailed as a cheque to the address provided on the application/ booking form.

• Unfortunately, no, for accounting reasons a cheque is the only option for refunding the damage deposit.